All quality manufacturers have great products they must sell at extra-low prices for the reasons listed below. We simply buy the best closeouts, overstocks, and 2nds from some of the best manufacturers in the world and pass the savings on to you. On occasion, we are unable to buy low enough to hit 35%--actual savings are shown as percentages at the top of each product listing.

Closeouts: may be last year's model or color, yet always first hand quality.

Overstocks: arises when our inventory is too high, and needs to be drastically reduced - always first hand quality.

2nds: Minor cosmetic blemishes or irregulars which do not affect the fit, performance, or longevity of the item. Label is usually clipped by the manufacturer.

**You can find the meaning of any unfamiliar word in our content by clicking on our glossary link located at the bottom of every page.

These products - ranging from kids' shoes to women's pants to men's big and tall shirts - all come to us as overstocks or seconds from famous name brands and catalogs. Due to agreements with these vendors, however, we can't specify the brand name of these items in their descriptions online or in the catalogs. All of our specially made items offer significant savings off their original retail price, with kids' shirts, women's shirts and men's shirts all starting as low as $5! When you see a specially made item on our website, know that you're in for an unbeatable deal on a genuine product from a major retailer. View our "specially made" products

Our policy is to break even on shipping and handling charges. We base our shipping charges on the total order amount. Typically, higher dollar amounts equate to a heavier package. We understand that there are exceptions, however, our shipping costs equal approximately half the cost of those of our competitors. Comparisons on a per item basis will show that our shipping prices are oftentimes a bargain in themselves (i.e. We sell an average of four items per $80, whereas our competitors only sell two items per $80). We prefer to keep both our products and shipping costs as low as possible so you can benefit from the savings.

Some e-commerce companies offer free shipping on every order. In general their item prices are increased enough to cover this very real and substantial cost. There really is no such thing as "free shipping."

Yes. You can track your order online by clicking the "order tracking" link on the bottom of every page. Enter your order number, and we will track your order for you.

**If available, a tracking link will appear with your shipping confirmation.

Forget your order number? Call our customer service department at 800.713.4534, email customerservice@sierratradingpost.com, or consider our live chat feature to speak with someone online.

If for any reason you would like to return your purchase, just send it back within 6 months for a refund or an exchange (reimbursement is made by original payment method). For purchases older than 6 months, a store credit will be issued.

Simply use the return shipping label and mail it back to us via UPS with your full name, customer number and address to:

Sierra Trading Post
5025 Campstool Road
Cheyenne, WY 82007 USA

Or, if you prefer, you can ship your order back to the address above by USPS with the same information if you wish. Shipping is typically less expensive with our shipping label, but the choice is yours.

** Please include a copy of your invoice, if available. Otherwise, please provide your full name, full address, and customer number (if possible).

Repeat visitors to SierraTradingPost.com are sure to notice a variety of different sales, events, offers and promotions featured throughout the website. A simple question that customers often ask is “Why so many sales?”
The simple answer is: “To pass along savings and give the best deals we can to our customers.” We continuously scan our inventory for products that we can afford to put on sale, and when we find them, we decide when and for how long we can afford to put them on sale in order to keep the deals fresh and ensure that customers are aware of our vast product offering. At Sierra Trading Post, we know you count on us to deliver premium products at discount prices, and our sales, events, discounts and promotions represent our best efforts to find you more ways to save.

A Deal Flyer is an email from Sierra Trading Post notifying you of a special deal or sale that is currently happening at the STP website. Deal Flyers alert you to extra discounts and sales Sierra Trading Post is offering.

If an "almost gone" label appears next to the item, the sell out risk is very high. We recommend that you place your order immediately. Due to constant fluctuations in our inventory and the closeout nature of our products, items in low quantities are not guaranteed until they ship.

To unsubscribe from our Deal Flyers, click on the “Unsubscribe” link below the disclaimer on the each Deal Flyer email.

A keycode is an alpha-numeric code (ABC12345) used to activate Deal Flyers or sales. It is usually found at the bottom of our Deal Flyer emails under the disclaimer.

Keycode can be activated by either clicking through the links on a Deal Flyer email or by typing, pasting or otherwise manually entering the code into the keycode box during the checkout process. If a keycode has already been activated on your order, the keycode box will state “promo entered”.

No. Only one (1) Deal Flyer email can be applied to an order; however you are able to combine a Deal Flyer sale with most homepage sales. Deal Flyers cannot be combined with the daily Barn Burner.

Deal Flyer expiration dates can be found in the disclaimer section of our Deal Flyer emails.

No. Deal Flyers can only be used during the time frame specified in the email.

Each Deal Flyer will specify the category (s) that is currently being highlighted. Any exclusions pertaining to the sale will be listed in the disclaimer on each Deal Flyer email. Bikes, bike accessories, boats and sporting optics are generally excluded from all sales.

During the checkout process, a list of the items in your electronic shopping cart will be displayed. If a discount is applied to an item you will see Discount Details in red text. By simply hovering or holding your mouse cursor over Discount Details, a popup box will appear. This box shows you an itemized display of the discounts applied to each item and the price breakdown.

Prices in your shopping cart can change if you click through a Deal Flyer, change or remove the keycode in the keycode box, or the items were left in the cart after the sale ended.

If you leave items in your cart for several days and find that an item(s) is removed from your cart, we may have sold out of the item. You can verify this by typing, pasting or otherwise entering the item number in the search box in the upper left corner of the website. If the item comes up as unavailable then we have sold out of the item.

Many of our sales are targeted to specific categories. If an item doesn’t show a discount in your shopping cart then the item either isn’t part of the sale or the correct keycode hasn’t been updated in the keycode box.

Due to the nature of the closeout business, we often receive items in limited quantities. Therefore, popular sizes and colors can sell out quickly. Occasionally we are able to reorder a product, but closeout items are typically unable to be reordered.

We suggest signing up for the Deal Flyer as the best way to monitor incoming products. You will receive email notifications of our newest stock items. You can also access the "New Items" section of our website at anytime. (A link to the "New Items" section is located on our homepage under the "Search Index.") New Items are all products that have arrived within the last 14 days.

If an "almost gone" label appears next to the item, the sell out risk is very high. We recommend that you place your order immediately. Due to constant fluctuations in our inventory and the closeout nature of our products, items in low quantities are not guaranteed until they ship.

Our Resale Policy is as follows:
*Products are intended for sale to consumers for personal, family, and household use only.
*Products are not intended for commercial resale by our customers.
*We reserve the right to limit quantities.
*No Dealers, please.

Make a return the same way you would if you had ordered over the phone. Simply use the return shipping label and include your full name, customer number and address, and send it to:

Sierra Trading Post
5025 Campstool Road
Cheyenne, WY 82007 USA

Or, you can ship your order back to the address above by USPS with the same information if you wish. Shipping is typically less expensive with our shipping label, but the choice is yours.

See our "We Believe" statements.

Currently our website supports the following 48 countries. If you are on this list, you can place an order with us online:

Antigua Argentina Austria Australia Barbados Barbuda Belgium

Bermuda Brazil Canada Chile China Colombia Costa Rica

Cyprus Denmark Egypt Finland France Germany Greece

Greenland Hong Kong Hungary India Ireland Israel Italy

Japan Kenya Lithuania Mexico Netherlands New Zealand Norway

Peru Philippines Poland Singapore South Korea Spain

Sweden Switzerland Taiwan Turkey UK Venezuela

Don't see your country? Still want to place an order? Call 307.775.8000 and a customer service representative will assist you.

You are responsible for all extra delivery charges, duties, taxes, Customs fees, and any other charges or fees that may be incurred by importing products into your country. You should call your local customs office for more information on potential taxes, duties, charges, and fees.

Large orders, heavy, and oversized items may require additional shipping charges.

Restricted Items:
Items that cannot be shipped overseas include knives, rifle scopes, spotting scopes, and night vision binoculars (some combustibles may not be permitted. Check with your country's prohibited shipping items, as well as the United States' prohibited shipping items.)

Items on backorder also cannot be ordered.

Shipment arrivals depend on each country. UPS typically delivers within 10 business days.

**Packages being sent to Japan, are shipped via USPS, and are typically delivered within 15 business days.

Most packages are shipped via UPS Worldship. Exceptions include packages going to Japan and Russia, or some rural areas which are shipped via U.S. Postal Service.

United Kingdom, Japan, S. Korea, and Australia based on order total Rate $0.00 - $30.00 $27.00 $30.01 - $60.00 $32.00 $60.01 - $100.00 $37.00 $100.01 - $200.00 $42.00 $200.01 - $300.00 $47.00 $300.01 and up $57.00		All Other Countries based on order total Rate $0.00 - $30.00 $22.00 $30.01 - $60.00 $27.00 $60.01 - $100.00 $32.00 $100.01 - $200.00 $37.00 $200.01 - $300.00 $42.00 $300.01 and up $52.00
Prices and payment is in U.S. Dollars. Exchange rates are automatically calculated on your credit card bill.

Simply use the shipping method of your choice, and mail it back to us with a copy of your invoice.

** Please include a copy of your invoice, if available. Otherwise, please provide your full name, full address, and customer number (if possible).

Sierra Trading Post
5025 Campstool Road
Cheyenne, WY 82007 USA

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