Customer Service
We have a long-standing commitment to exemplary customer service.
How may we help you?

Welcome to Sierra Trading Post customer service. If you have a question, check out the Frequently Asked Questions for answers to some common inquiries. If you do not find your answers there, please feel free to call, fax, write, or email us. We have also implemented live online chat to help answer your immediate questions.

Contact Customer Service

The Contact Center will close at 10pm Wednesday, Nov. 25.
Chat and Email will reopen at 12am (midnight) Friday, Nov. 27
The Customer Service Contact Center will reopen at 5am Friday, Nov. 27



Live Chat Hours:
Now Open 24/7.

By Email Address:
customerservice@sierratradingpost.com

By Email Form:
Send us a comment using our website form.

By Phone:
1-800-713-4534
Monday through Friday 5am-10pm MST.
Saturday 7am-4pm MST.
Sunday 10am-4pm MST.

By Fax:
1-800-378-8946

By Mail:
Sierra Trading Post
5025 Campstool Road
Cheyenne, WY 82007-1898
 

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